Privacy Policy
Last Updated: December 2025
Distilled Water Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website distilled-water.com.au.
Information We Collect
We may collect information about you in various ways. The information we may collect on the website includes:
Personal Data
When you voluntarily provide it to us, we may collect personally identifiable information such as your name and email address when you contact us through our contact form or subscribe to our newsletter.
Derivative Data
Our servers automatically collect information when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
Financial Data
We do not collect or store financial data. All transactions are processed through third-party retailers such as Amazon Australia. Please refer to their privacy policies for information about how they handle your payment information.
Use of Your Information
We may use information collected about you to:
- Respond to your comments, questions, and requests
- Send you newsletters and promotional materials (with your consent)
- Monitor and analyse usage and trends to improve your experience
- Compile anonymous statistical data for our own use or for third parties
- Deliver targeted advertising, newsletters, and other information regarding promotions
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
Affiliate Links
This website contains affiliate links to Amazon Australia. When you click on these links and make a purchase, we may earn a commission. Amazon has its own privacy policy governing how they collect and use your information.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customise the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology.
Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.
Third-Party Websites
The website may contain links to third-party websites and applications, including Amazon Australia. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policy of every website you visit.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to our processing of your personal information
- Request that we restrict the processing of your personal information
To exercise these rights, please contact us using the information provided below.
Children's Privacy
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: privacy@distilled-water.com.au
Or use our contact form.